Name handler: Police, what’s your emergency?
Caller: Oh, hiya, somebody simply robbed my telephone.
Name handler: Did they really take it from you simply now?
Caller: Yeah
Name handler: How did they get away?
Caller: So he is on a motorbike. He is come onto the pavement to seize my telephone and cycled off on a motorbike.
Name handler: And the place did this occur?
Caller: It occurred in Belgrave Road* in Westminster.
*We now know that the incident came about in Belgrave Highway, Westminster. The decision handler inputs Belgrave Road and it offers an identical street title in Tower Hamlets, which is what’s recorded in error. There are additional references to places close to to Belgrave Road in Tower Hamlets later within the name, which compounds the difficulty.
Name handler: And whose telephone are you utilizing now?
Caller: I’ve obtained two telephones. I am utilizing my private one. That was my work one.
Name handler: Can I take the telephone quantity for this telephone you are calling on?
Caller: Yeah, 07XXXXXXXXX.
Name handler: Thanks. And also you mentioned Belgrave Road, yeah?
Caller: Yeah, simply sort of going again to the placement.
Name handler: Do not put your self at any danger. It isn’t price it over a telephone. I admire it is irritating.
Name handler: And which manner did they go in the direction of, this suspect on a motorbike?
Caller: He went. He travels north. I noticed him for a number of blocks.
Name handler: So the place had been you whenever you final noticed him? Have you ever obtained any concept?
Caller: Yeah, so.
Name handler: Did you rise up to Stepney?
Caller: Let me let you know the place I obtained to. I am simply going again to the place I can.
Caller: So he turned proper. Sorry, he turned left. There is a park on high of the street and he turned left there.
Name handler: Stepney Inexperienced Park, okay.
Caller: Yeah. He turned left there.
Name handler: Are you able to keep in mind something about his look?
Caller: Yeah, he was younger. He was a black man. He was on a motorbike.
Name handler: About how younger?
Name handler: Only a guess.
Caller: Teenagers. Late teenagers.
Name handler: Was he skinny, tall, any concept?
Caller: Yeah. He was slim. He was about common top.
Name handler: Was it an e bike or pedal bike?
Caller: Pedal bike.
Name handler: Have you ever obtained a tracker on the telephone in any respect?
Caller: I do. It is a authorities telephone.
Name handler: And it is your work telephone. What sort of telephone is it?
Caller: It is an iPhone.
Name handler: Are you aware what mannequin?
Caller: I do not.
[PAUSE]
Name handler: Proper, simply bear with me a second.
Name handler: We might usually deploy to see you however in the intervening time, we’re having excessive demand on law enforcement officials. So, I do not know when you would favor to make your manner residence and make a criminal offense report over the telephone or on-line tomorrow. I imply, I can full one with you now. I can go this down, you possibly can wait, however I actually have no idea how lengthy you may be ready,
Caller: If I might full it now that may be good.
Name handler: Okay.
Name handler: What’s your title, please?
Caller: My title is XXXXXXXXXX.
Name handler: XXXXXXXXXX? (repeats title again)
Caller: Yeah.
Name handler: And your date of start, please?
Caller: It is XXXXXX
Name handler: Is XXXXXXXXX (surname) all one phrase?
Caller: Yeah, (spells surname).
Name handler: And what’s your property deal with?
Caller: (Gives non-London deal with)
Name handler: So you reside in XXXXXX?
Caller: Yeah.
Name handler: Are you staying wherever when you’re in London?
Caller: Yeah.
Name handler: Sorry, it simply takes somewhat bit longer to cope with an deal with outdoors of the Met. I do apologise.
Caller: It is okay.
Name handler: And should I take an e mail for you please (title)?
Caller: Yeah, it is [email protected] (private e mail deal with)
Name handler: You will get a duplicate of the preliminary crime report via to that e mail.
Name handler: How would you prefer to be contacted by an investigating officer? By e mail or telephone?
Caller: Cellphone, please. Or both, I am not fussed.
Name handler: Have you ever obtained any finance apps on the telephone?
Caller: No.
Name handler: You will want to vary any passwords for any logins you do have on the telephone.
Caller: Yeah, okay.
Name handler: You are not susceptible in any manner. Are you?
Caller: No I am not.
Name handler: Do you imagine there was any CCTV close to the place the incident occurred?
Caller: Could be. [Inaudible] away from location.
Name handler: Don’t fret. Do not return. No, I will simply put in the intervening time unknown. And clearly, if we discover out extra, we discover out extra.
Name handler: Are you prepared to make an announcement to assist the investigation?
Caller: Positively.
Name handler: So what time did he really snatch the telephone?
Caller: About two minutes earlier than I rung you and I chased, after which I rang my workplace to get the telephone tracked after which I rang you.
Name handler: Okay, cool. It could have been about 25 previous that you just had been robbed.
Caller: Slightly earlier than, about 23 minutes previous, I feel.
Name handler: 23? Little bit earlier than? Okay.
[PAUSE]
Name handler: Simply bear with me, I am simply attempting to get this technique to simply accept the deal with. Sorry about this. I will not maintain you for much longer.
Name handler: If you happen to do get any monitoring updates, what you do is you give us name again if the telephone is stationary.
Caller: Yeah.
Name handler: And we will evaluate attending then. We won’t assure attending a shifting telephone in any respect, but when it has been stationary for a number of…
Name handler: It isn’t accepting your deal with.
Caller: I can provide you my London deal with?
Name handler: It is alright. I’ve almost obtained this to work.
Caller: Okay
Name handler: How lengthy you staying in London?
Caller: So I come to London each week. I work in London.
Name handler: Oh, I see. Okay, that is smart.
Caller: So I will be right here until Thursday.
Name handler: Okay.
[PAUSE]
Name handler: As I used to be attempting to say, I’ve obtained this sorted now, so I will be texting you a criminal offense reference quantity within the subsequent few moments. Together with the crime reference quantity will likely be a CHS reference quantity. If you want to give us a name again, you possibly can name again giving that reference quantity from any gadget, after which we’ll be capable to hyperlink it immediately to your crime report and evaluate deploying. We might want to know a bit extra particulars concerning the telephone itself, so whenever you’re contacted by the investigating officer, or when you do get monitoring particulars, you possibly can name us again with the IMEI quantity, and the kind of telephone that it’s that may be tremendous useful.
Caller: All proper, thanks.
Name handler: All proper, I am nearly to textual content you thru the crime reference quantity now.
Caller: Thanks a lot. You have been actually useful.
Name handler: No worries. All proper, (title). You are taking care now, okay? Bye.
Caller: Bye bye.
