By MATTHEW HOLT
I do know you all care, so I’m giving a seventh replace on the telenovela about my Labcorp invoice for $34.95.
The very TL:DR abstract of the place we’re thus far is that in Could 2025 I had a lab take a look at to go along with the free preventative go to that the ACA ensures, however I used to be charged for the lab assessments and I used to be looking for out why, as a result of in accordance with CMS I mustn’t have been.
For these of you who’ve missed it thus far the whole now 7 half sequence is on The Health Care Blog (1, 2, 3, 4, 5 & 6). Be happy to again and skim up.
The place we left it final, Brown and Toland (the IPA between my plan Blue Protect of California and Labcorp) informed me that on 8/29/2025 their advantages division had completed their evaluate and reported that the unique lab take a look at wasn’t coded as preventative lab companies by One Medical, in order that the co-pay of $34.95 was right. ($34.95 was the full agreed cost for all of the assessments, charged at a complete of $322.28. And because it was lower than my $50 copay, LabCorp solely costs the affected person for the full, not the $50!). That decision was on December 18 and resulted in update 6.
I subsequent (properly a couple of week later later as a result of life, and so forth) requested One Medical to resubmit the invoice coding it as preventative. That occurred on Dec 24, 2025 and somebody known as Alexis working for One Medical, whereas exhibiting horrible life expertise, replied on Dec 25 and despatched it on to their billing division asking them to recode it. I adopted up on Jan 15 and Alexis at One Medical confirmed that the billing division had faxed the up to date codes to Labcorp. I assumed that Labcorp would resubmit the declare to Brown and Toland and I might ultimately get a $0 invoice from them.
Nonetheless, as we speak (4/9/26) I known as Brown and Toland about a different telenova — a coinsurance I had received for a dermatology office visit. Whereas I had the rep on the cellphone, I requested concerning the Labcorp invoice from Could 2025. She informed me that the advantages group at Brown and Toland had selected December 18 — that’s proper, earlier than I contacted One Medical to ask them to resubmit the declare — that the codes ought to have been categorised as preventative and that I don’t owe the $39.94. After all Dec 18 was the final time I known as Brown and Toland once they stated that I needed to have One Medical resubmit the declare to Labcorp. Sounds a bit coincidental that exact same day their advantages group re-reviewed the declare and determined that it ought to change to being preventative. However who am I to complain or increase a fuss!
Simply so as to add to the complication, on Dec 29 somebody inside Brown and Toland (customer support?) acquired that message acquired that message from the Advantages group and despatched it over to the “Epic group” which I assume offers with outliers, with a request to reprocess it. As of as we speak (April 9, 2026), that reprocessing had not occurred.
Because it occurs they might not trouble. Labcorp approach again when agreed to not ship me to collections, and I don’t know in the event that they care sufficient to go after Brown and Toland for the $39.94, or have simply given up on it. Extra probably if the declare is reprocessed, it is going to in all probability be tossed into the capitated quantity they already obtained paid. Which is why the “cost” for my two subsequent lab assessments was $0.
So I believe we could also be on the finish of this sequence. (OK, if you happen to learn half 6 there are a few different assessments Brown and Toland assume I must be paying for however nobody has despatched me a invoice for these but and I may let sleeping canines lie).
However don’t fear, there’s all the time extra stupidity in the best way People ship and pay for well being care, so I’ll hold speaking about it. Till we blow up the system and construct one which works.
Mathew Holt is the Founder & Writer of THCB
